We ship directly from our storefront in Hillsboro, TX within two-three business days from the moment you place your order"!

We know no one likes to pay for shipping! So we offer it FREE on all orders over $100. Otherwise it's based on Standard US shipping rates - Calculated at Checkout!

We also offer pickup (just choose this option at checkout) at our storefront in Hillsboro, Texas during business hours. Just place your order and when it's ready for pickup (within 1 business day), you'll get an email letting you know!

If anything is incorrect, missing, or damaged upon arrival please let us know right away (please check your items within 7 days of receipt) by emailing us at sales@rubyandpearlboutique.com or use the contact form here on our website.

Returns must be requested and post-marked to us within 14 days from your date of purchase.

Your item/s to be returned must be in new condition (tags still attached, no odor, pet hair, or
other user damage/wear/tear)

Returns are eligible for store credit only (a gift card will be issued).

Items that are final sale and cannot be returned: 
accessories and other non-clothing items, intimates, swimwear with the hygienic barrier missing, leggings, and sale/clearance items (any item discounted 30% or more from full retail price).

Shipping charges (original and return) are the customer’s responsibility.

Review the requirements above and make sure your return qualifies! If so, email us at sales@rubyandpearlboutique.com (or use the contact form here on our website) to initiate your return.